Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
NO, MAGWheel is easy to ride after a little practice. We have different versions ( T1, T1-LH, T2, T3) to meet your different needs and levels. Everyone can find his/her right MAGWheel. Here is the introductions for beginners.
Yes, we have dealers and retailers in many countries, most of them could provide MAGWheel demos. You can find them HERE
The MAGWheel T1, T1-LH, T2 and T3 comes in similar appearance but different motors, batteries, tires and so on. They're designed to meet different needs. Here you can find the detailed differences, it will help you to find a right version for you.
Your MAGWheel, Charger, User Manual, Handle.
The MAGWheel you received is partial charge, we do recommend you charge it 4 hours before first riding.
MAGWheel charger will work in any country with multi-voltage. Just tell us which kind socket you use.
The rider weight for MAGWheel is 125kg.
All MAGWheel versions could climb hills up to 30°.
MAGWheel can go off-road, it can be used in any environment, city, junjle grassland or beach.
The max speed of T1 and T1-LH is 20km/h, T2 is 26km/h, T3 is 35km/h
Yes! All MAGWheels come stock with chargers. But if you’re looking for faster charge times, please contact our sales to get the fast charger.
MAGWheels are recommended for riders 14 years of age and older.
No. MAGWheel is water-resistant, not waterproof. They can withstand a certain amount of moisture, but we recommend taking extra care when riding in or near the water and completely drying the circuit board before charging to avoid damage.