Our Service


Limited warranty for tyre is 3 months and 12 months for battery. The limited warranty is only valid under the condition of properly maintained and operated under normal conditions. Fault due to normal wear and tear, improper operation, modification or accident are not in the scope of this warranty.

The product is intended to be used for sports. MAGWHEEL will not responsible for any accidents, injury or damage caused by use of the product.

For warranty, please contact your dealer, and attach a proof of purchase. The tyre and battery can be changed free under warranty.

For the problems and common faults during use, please refer to our technical service guidance videos.

We have dealers and retailers all over the world, they can provide service and maintain for you. You can find them at the map. Just be sure to call your retailer or dealer of choice in advance to describe the problem of your MAGWheel.  

More Questions:

Email: info@trottermagwheel.com

Tel: +86-0519-85805639